Terms of Service

Last updated: March 2026

1. Service Description

Pehchaan is a school management platform that provides fee collection, attendance tracking, homework management, exam management, AI-powered Holistic Progress Cards, parent communication, transport safety tracking, and related features for K-12 schools in India.

2. Eligibility

Pehchaan is available to registered educational institutions in India. By subscribing, the school administrator (owner) confirms they have authority to manage student and staff data on behalf of the institution and have obtained necessary consents from parents/guardians.

3. Subscription and Payment

Pehchaan offers Starter, Growth, and Pehchaan AI subscription plans. Pricing is listed on our website and may change with 30 days' notice. Subscriptions are billed monthly or annually. A 30-day free trial is available for new schools. PVC Smart ID Cards are an optional add-on at per-student pricing.

4. Data Ownership

Schools retain ownership of all student, parent, staff, and academic data entered into Pehchaan. We do not claim ownership of your data. Upon cancellation, you may request a complete data export before deletion.

5. Acceptable Use

Users must not: share login credentials, upload harmful content, attempt to access other schools' data, reverse-engineer the platform, use the platform for non-educational purposes, or violate any applicable Indian law including the IT Act, 2000 and DPDP Act, 2023.

6. AI Features Disclaimer

AI-generated content (Holistic Progress Card narratives, homework enhancements, skill gap analysis) is provided as a starting point for teacher review. Teachers should review and approve all AI-generated content before publishing. Pehchaan is not responsible for the accuracy of AI-generated assessments.

7. Limitation of Liability

Pehchaan provides the platform "as is". We are not liable for data loss due to factors beyond our control, inaccuracies in AI-generated content, or disruptions caused by third-party services (payment gateways, SMS providers, AI APIs).

8. Governing Law

These terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.

9. Contact

For questions about these terms, contact us at support@pehchaan.io.